
Consultancy
At JDI Digital Transform our focus is on Digital Transformation in Healthcare
Our background in Health Care and Customer Experience (CX), gives us a unique understanding of the challenges that come with IT Change Programs in this industry and what 'good' looks look from a Patient Experience perspective.
Working with you we seek to understand what 'good' looks like for your organisation with a view to unlocking the win-win of lower operational costs and better patient satisfaction.
We use logic based methodologies using appropriate frameworks from Gartner and GAMP 5 to objectively help you make the right choices for your customers, patients and employees.
Digital Maturity Assessment
We conduct a thorough evaluation of your IT environment, website, data, and reporting methods. We invest time in comprehending your service operations, departments, and marketing strategies. Using our framework and methodology, we deliver an impartial analysis of your strengths and areas for enhancement. The report will feature valuable industry best practices, serving as a foundation whether aiming to initiate or refine your Digital Strategy or seeking guidance on AI, self-service, and automation within your current PX.
End to End Digital Strategy
We work with Key Decision Makers to define or refine your enterprise Digital offering. Using established CX frameworks, we clarify your strategy, distinguishing core business functions handled by employees from transactional tasks that can be automated, self-serve or handled by AI. These decisions establish what 'good' looks like for your business.
AI and Machine Learning
We understand how the explosion of Artificial Intelligence and Machine Learning has become the forefront of business thinking and strategic planning. Our Industry research, backed by GAMP 5 and Gartner enables us to help you make the right choices in your AI and ML Journey. Natural Language AI for example, provides health care, with a tool to explain complex clinical information to patients in language they can understand. Augmented AI could help bridge the global shortage of clinicians. If deployed correctly, AI will bring positive benefits to Health Care. We work with decision makers in Health Care to understand your operation and help you build an AI strategy that will enhance your business and increase output.
QCompliance
Our network of CSV consultants can assist your Program, ensuring Audit Ready documentation and Good Automated Manufacturing Practice is applied. As industry thought leaders, Our industry leading Quality and Compliance Team understand the regulators and the industry standards, which they can translate respectfully to your site and organisational QA Standard and SOPs. The emerging critical thinking, where, a proportionate risk is preferred to an onerous paper trail, means we can apply a pragmatic approach, capitalising on project managed packages for EG to prove the traceability and or testing evidence for example. We're keen as a Digital First brand to drive rapid and compliant digitalisation, Recognising, internal CSV availability if often short and unable to truly ingest the project, We can handle the Documentation and Governance and create cohesion between QA, CSV and your Program Management.
Business Insight and MI Strategy
Business insight and Management Information is the oxygen any organisation. Advancements in data storage, direct source connectivity and data visualisation provides informed decision making in an instant. At Jdi Digital, we understand the journey from spreadsheet to data lake. We conduct a thorough evaluation of your IT data, and reporting methods. We invest time in comprehending your service model and data sources. Using our framework and methodology, we deliver an impartial analysis of your strengths and areas for enhancement. Working with you, we can help build your Data and Business Insight Strategy. Our report will feature valuable industry best practices, serving as a foundation whether aiming to initiate or refine your Data and Reporting Strategy.
PMO Resourcing and Operational Set-Up
Setting up your Program Management Structure and / or Internal 'business as usual' Platform Development and Support Team is key to successful transformation and ongoing improvement and innovation.# We can guide you on how to use existing resources and where you'll need to go to market for new skills. Our lens at Jdi Digital has compliance at the core. Security, Traceability, Data Integrity, Version control, are Good Practices which help you remain 'inspection ready' and are easy to maintain, from a well run validated project into a platform support team. Right sizing your project and platform teams with the correct skills is key to a thriving future where your business is in control of its Digital and AI roadmap.