unlock capacity, improve patient and employee satisfaction, increase market share
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Digitising patient operations isn’t just about modernising systems — it’s about unlocking measurable value across your organisation. From order management to appointment scheduling, the right digital channels can dramatically reduce effort for patients, carers, and staff. For a cohort of 5,000 patients, that’s potentially 500,000 calls a year — each costing around £5 in staffing, equipment, and overhead. By shifting 60% of that to self-serve and Augmented AI, you reduce operational cost, free up clinical time, and improve experience across the board. This isn’t theory — it’s proven practice. And it’s how forward-thinking healthcare leaders are building more sustainable, scalable services.
we put healthcare leaders in the driving seat to negotiate and implement smarter
At Jdi Digital, we’re committed to delivering significant return on investment — not just in theory, but in your numbers. Whether tactically through operational efficiency and workforce planning consultancy, or strategically by helping you shape and deliver your future-state digital operation, we put your organisation in control. We help you define your digital and AI strategy around your own data — not vendor agendas — so you can negotiate smarter, implement faster, and save millions in licensing, integration, and running costs. We don’t just advise; we deliver. And we do it with empathy, precision, and impact.